- API Penetration Testing

SIEM Comparison: NewRelic vs ArcSight

For small SOC teams and large global IT organizations, SIEM solutions have already become one of the most essential technologies employed in the daily workflow. As you know, the most important characteristic of this software is the ability to streamline the threat detection and response to a variety of security threats, thus measurably reducing risk to nearly any business.

However, among hundreds of different SIEM app solutions introduced today, choosing the software that ideally fits your security objectives and priorities becomes more and more tricky. You'd surely want to implement the easy-to-use, customizable software that aligns to your business needs for long-term scalability, while also helping your team effectively deploy any solution quickly at the highest ROIs.

In this article, we'll compare two popular SIEM applications, NewRelic and ArcSight, to help you evaluate the benefits and possible drawbacks of each, and define which of these options can better secure your business.
Which solution is better?
Deployment & setup
To start with, any business will surely want to get an effective SIEM solution that is pretty easy and simple to implement and use. Overall, the deployment and use of both NewRelic and ArcSight platforms can be completed by following the training documentation.

However, for those who're looking for additional guidance during the first stages of implementation, it's probably better to consider NewRelic, as it also provides the ability to train through webinars, live online sessions, and in-person coaching. On the other hand, ArcSight provides more educational materials, which are, however, available only to the customers after they make the purchase.
Scalability and flexibility
ArcSight provides great scalability opportunities, with the ability to grow up to 100,000 EPS with distributed correlation. What is more, according to the pricing policy the app provides, you'll pay only for the amount of data ingested and security events correlated per second.

Nevertheless, NewRelic is another massively scalable observability platform that can effectively collect and contextualize all operational data needed to secure your business. The wide range of features it's packed with can significantly simplify the instrumentation, data ingestion, exploration, correlation, and machine learning-powered analysis to provide multilateral support for nearly any organization.

In the aspect of flexibility, NewRelic can probably take the leading position because of supporting different types of OS, including popular mobile operating systems and SaaS platforms. The ArcSight, however, works great for the companies working with on-premise technology only.
Benefits and drawbacks
Now, to clearly understand what functions can each SIEM system provide, let's focus on the major specifications of NewRelic and ArcSight, as well as the possible downsides users face after their implementation.

Pros and Cons of NewRelic

Founded in 2008, NewRelic is considered to be a good alternative to famous platforms like LogicMonitor, Epsagon, Scout APM, and many others. This log management solution has grown to SIEM and works perfectly with the SaaS platforms and supports a wide range of OS, including Android, iOS, Windows, and Linux, that's why it's mostly used by DevOps teams. Another great thing about NewRelic is the availability of Free Version (up to 100GB free data ingest per month) and Free Trial, so the new clients can test the basic set of features before purchasing advanced options. Additionally, the platform offers a variety of training options, including documentation, webinars, and online and in-person sessions. Among the major features of NewRelic, users mention effective log analysis, server and system monitoring, IT alerting, app performance management, and many others.

The possible drawbacks of NewRelic are: the platform infrastructure is cluttered and tough to use, all-in-one notification options (for features and product announcements), and too many parameters are rather confusing than functional.

Pros and Cons of ArcSight

Compared to NewRelic, ArcSight has been established much earlier on the market and, thanks to its functionality, can compete with powerful SIEM solutions like QRadar, Splunk, and many others. This option is targeted on on-premise enterprise technology, that is why the audience of their clients mostly consists of big and Fortune 500 enterprises looking for proven solutions known to auditors. For potential customers, ArcSight offers a Free time-bound Trial version to test its tools and decide whether it can meet the security requirements of your enterprise.

The most notable drawbacks of this system are the limited support of cloud-native technology and overall legacy architecture.
NewRelic vs ArcSight: Key Differences
Last but not least, an important factor that might impact your final decision is the pricing tag: the SIEM option selected should be not only functional but resource-effective as well.

NewRelic has a free license for those who are just starting out and need just 100 GBs per month. NewRelic's paid options start from $49 per month for the Standard package, while for the Pro version the price would be defined based on the complexity of your project.

The pricing of ArcSight is not fixed and depends on the data ingested and events per second (EPS), that is why it can ideally fit small- and medium-sized businesses.
Overall, despite the fact that NewRelic and ArcSight SIEM platforms are targeted at improving the business security, they provide different types of functions and focus on different categories of end-users, depending on their specific requirements and needs. Having discovered the major advantages and possible drawbacks of both options, yet learned more about the usability details of each, you can now clearly understand which of the SIEM solutions will better correspond to your business needs and objectives. And, no matter which platform, NewRelic or ArcSight you've decided to choose in the result, we're more than sure that you'll be pleased with your final choice! Team